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black screen with shootyourscreen and screen grabber plugins

Discussion in 'Board News, Questions and Suggestions' started by ducomico, Aug 6, 2019.

  1. ducomico

    ducomico Vu+ Newbie

    Messages:
    9
    Hello guys, my problem persists ...Need help with
    plugin Screen graber 2.5 for VU + Zero4K.
    The same plugin on the receiver VU solo SE V2 gave jpg. neatly,
    and with VU zero 4K, a totally black picture,
    although I get a notification that the screenshoot is done properly.
    I use VU + Zero 4K receiver, images Black Hole v.3.0.9 C. and D.
    The alternatives to making screenshots are not as good and fast
    enough to me as a screen grabber.
    I would ask the image creators to pay attention to this observation
    about using this plugin. Thanks in advance and thank you for your attention.
     
  2. Shiro

    Shiro BH-C

    Messages:
    1,635
    you have to write to plugin author. There is nothing we can do.
     
    ducomico and Thomas67 like this.
  3. Thomas67

    Thomas67 Vip

    Messages:
    400
    I did some testing and found out that you need to setup your screengrabber to use Long GreenButton
    and save image as PNG not jpeg.

    Then i could grabb an OSD screenshoot but no video

    As Shiro pointing out this might be adressed by @mfaraj the plugin author
     
    Shiro and ducomico like this.

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